Shipping & Returns

Shipping

We use automated rates to ensure that your shipping costs are calculated accurately and fairly.

Free Shipping: We offer free standard shipping on orders over $100. This is automatically applied at checkout, so you can enjoy more of our products without worrying about high shipping costs.

Shipping Rates and Delivery Times: For orders under $100, the shipping rate is determined based on USPS automated rates, which consider the weight and dimensions of your order, as well as the shipping destination. Delivery times vary depending on your location and the shipping option you select. You will receive a tracking number to follow your order’s journey to your doorstep.

International Shipping: Currently, we ship only within the United States. Please stay tuned for updates as we expand our shipping destinations.

Returns

30-Day Return Policy: Your satisfaction is our priority. If for any reason you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange.

Condition of Returned Items: Products must be returned in their original condition and packaging. Opened or used products, or any items damaged after delivery, will not be eligible for a return.

How to Return: To initiate a return, please contact our customer service team. We will provide you with instructions.

Refunds: Once we receive and inspect your returned item, we will process your refund. The refund will be issued to the original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.

Exchanges: If you need to exchange a product for any reason, please follow the return process and place a new order for the desired item.

Questions or Concerns: If you have any questions or concerns regarding your order, shipping, or returns, please do not hesitate to contact us.

Thank you for choosing Dolci Vitamins. We appreciate your business and are here to support your journey towards wellness!